Thank you for using FX Trade Journal. If you have any questions or run into trouble, please reach out using the contact details below.
Email: kainan0880jwr@gmail.com
When you contact us, please include your device (iOS/Android), OS version, and as much detail as possible about the issue you're experiencing. We typically reply within 2 business days.
Q. Where is my recorded data stored?
A. All data is stored locally on your device. It is never automatically sent to an external server.
When switching devices, use the JSON backup feature in Settings to export your data, then import it
on your new device.
Q. How do I cancel my subscription?
A. iOS: Settings → Apple ID → Subscriptions → FX Trade Journal.
Android: Google Play app → Menu → Subscriptions → FX Trade Journal.
Q. My purchase isn't showing up.
A. Try the "Restore Purchases" button in the App. If the issue persists, please contact us with
details about your device and OS version.
Q. Can I import MT4/MT5 trade history?
A. Yes — go to Settings to import an MT4-format CSV file. Formats vary between brokers, so some
files may not import correctly.